Kravology Privacy Policy

About our site  


Kravology Krav Maga is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We take your privacy very seriously and as such have laid out the following privacy notice in line with the General Data Protection Regulation 2018. By using our website or any of our services you agree to be bound by the policies set out in this privacy notice. We are fully committed to protecting the privacy and safeguarding the use of your personal information and we will look to keep this privacy notice updated.

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The latest version is published on this page, therefore please check here regularly to review any amendments. The latest update was on 19/05/2021.

When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Consent

how do you get my consent?

When you provide us with personal information e.g. (Newsletter subscription), we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@kravology.co.uk

Why we collect data
 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

 

What data we collect


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We may collect the following information:

  • Name and job title

  • Contact information including email address

  • Demographic information, such as postcode, preferences and interests

  • Website usage data

  • Other information relevant to client enquiries

  • Other information pertaining to special offers and surveys

How we use this data and information


We collect such Non-personal and Personal Information for the following purposes:
Specifically, we may use data:

  • For our own internal records.

  • To improve the products and services we provide.

  • To carry out our obligations in relation to any agreement or contract you have with us.

  • To contact you in response to a specific enquiry.

  • To verify your identity.

  • To customise the website for you.

  • To send you promotional emails about products, services, offers and other things we think might be relevant to you, and only if you choose to receive them.

  • To contact you via email, telephone or mail for market research reasons.

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Cookies

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions.

Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites. To learn more about cookies and how they are used, visit www.allaboutcookies.org

How we use cookies


Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

Managing cookies 

 

You can easily remove any cookies that have been created in the cookie folder of your browser. For example, if you are on Windows machine, here are the steps on how to use Windows Explorer to erase cookie files:

  • Click on "Windows Explorer"

  • Select the "Search" button on the tool bar

  • Enter “cookie” into the search box field for "Folders and Files"

  • Choose "My Computer" in the "Look In" drop down menu

  • Click on "Search Now"

  • Select and open the folders that are retrieved

  • Click to highlight any cookie file

  • Click the "Delete" key to erase the cookie file

Site Cookies that are used on our site 

Web pages have no memories. A user going from page to page will be treated by the website as a completely new visitor. Session cookies enable the website you are visiting to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site. Cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit.

  • XSRF-TOKEN - Used for security reasons - Session - Essential

  • hs - Used for security reasons - Session - Essential

  • svSession - Used in connection with user login - 2 years - Essential

  • SSR-caching - Used to indicate the system from which the site was rendered 1 minute - Essential

  • _wixCIDX - Used for system monitoring/debugging - 3 months - Essential

  • _wix_browser_sess - Used for system monitoring/debugging - session - Essential

  • consent-policy - Used for cookie banner parameters - 2 months - Essential

  • smSession - Used to identify logged in site members Session Essential TS* Used for security and anti-fraud reasons - Session - Essential

  • bSession - Used for system effectiveness measurement - 30 minutes - Essential

  • fedops.logger.sessionId - Used for stability/effectiveness measurement 12 months - Essential

  • wixLanguage - Used on multilingual websites to save user language preference - 2 months - Functional

Websites typically use session cookies to ensure that you are recognised when you move from page to page within one site and that any information you have entered is remembered. For example, if an e-commerce site did not use session cookies then items placed in a shopping basket would disappear by the time you reach the checkout. You can choose to accept session cookies by changing the settings in your browser.

Controlling information about you


When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to opt-in to receive marketing communications from us by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

Click on the unsubscribe links in our marketing emails or send an email to info@kravology.co.uk.
You may also contact us directly to request information about what data of yours is recorded by us, how it is stored and what it is. If you would like a copy of the information held on you please write to us. You also have the right to lodge a complaint with a supervisory authority if you feel your privacy has been violated. In general we retain and process personal data for a reasonable period following initial enquiry, purchase or the lapsing of an account with us. Certain records such as health screening forms may be retained for a longer period, in line with fulfilling contractual obligations of due care to our customers and visitors, in line with industry standards.
We will not share your data with any third party other than those utilised in the running of our business or if legally obligated to do so. Selected partners (processors) may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and account management – we agree terms with all our partners to ensure that they each comply with high levels of confidentiality and best practice in privacy and security standards in line with the General Data Protection Regulation 2018.

 

Security


We will always hold your information securely. Kravology is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. All personal data is managed in line with the General Data Protection Regulation 2018.

Third-Party sites and services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Photos Video Recording and Social Media 


To ensure the privacy of our members and staff. We advise all members and guests that if they are to take photos or record video on the premises, that they ensure no other individual appears in the footage without their consent and to highlight the purpose of the photo or video. We advise all members to take care before sharing footage and if in doubt to ask a staff member before any images or footage is shared.

Disclosing your information to others


Other than the disclosures referred to in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How site visitors can withdraw their consent 


If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: info@kravology.co.uk